CP still won't get me my Red Belt

I emailed them and they said:

Dear CP,

Its been almost a month and as you know Christmas is coming and all I want for christmas is for a red belt. I've won 5 times in a row. Can you please give me tips or can you let me a belt?
-barleyDawg11

Dear BarleyDawg11,
What you can do is play Competiton mode.

Linda M
Club Penguin support

I'm going to play and I want a redbelt for christmas! IDC THAT I GOT A SIGNED TWILIGHT POSTER (signed by Rob,Kristen and Jackson)